Helpcenter

We’re here to assist with any technical issues or questions about using our product. Get the help you need to make the most out of your learning experience.

FAQ

Transparent answers for what’s top of mind.

How do I get started with Outcore AI?

Getting started is easy!

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Sign up using your college email address or log in if you already have an account.
Once logged in, explore the dashboard to access features like career advice, university options, and CV tools.
If you're unsure where to start, try asking a question or exploring suggested topics.

What can I use Outcore AI for?

Outcore AI can help you with:

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Exploring career options and planning your next steps.
Finding the best university courses or apprenticeships for your interests.
Writing and improving your CV or personal statement.
Preparing for interviews with tailored advice.
Researching job roles, requirements, and opportunities.

What should I do if I forget my password?

No worries! If you forget your password:

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Click on the "Forgot Password" link on the login page.
Enter your registered email address, and we’ll send you a password reset link.
Follow the instructions in the email to create a new password.

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If you don’t receive the email, check your spam folder or contact support for help.

How can I personalise the advice or recommendations I receive?

To personalise your experience:

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Provide details about your career goals, interests, or preferred industries when prompted.
Use the chat feature to ask specific questions like "What are the best universities for business?" or "How do I prepare for an apprenticeship in engineering?"
The more details you share, the more tailored and relevant your recommendations will be.